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Service Plans, Repairs & Returns at BarcodeIO |
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From fast, reliable equipment repair, to 24 hour global support, Motorola offers all the options needed to keep your equipment running at peak performance!
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Motorola offers a wide variety of Service Plans, sure to fit the needs of your business.
Choose the terms that work for you:
• Length of term
• Repair requirements
• Cost
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Service From the Start |
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Purchased with your device, or within 30 days of your purchase, Motorola's Service from the Start options provide the ideal coverage for your mission critical equipment - at the best price! All Service from the Start options are included with every Mobile Computing and Scanning device listing.
Additional service options, ranging from one year terms, to service agreement renewals, are available in our Service Plans option area, conveniently broken down by device.
Mobile Computers
BRONZE:
- Telephone and Email Support
- Rapid Product repair turnaround
- Repairs done to original specifications
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Comprehensive coverage at no additional charge covering normal wear and tear, and accidental breakage.
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Coverage for styluses, screen protectors, hand straps, and battery doors
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GOLD:
Same Bronze coverage, plus Commissioning Service which insures that replacement units are ready to use when received on site.
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Scanners
- Next business day delivery of replacement unit
- Includes Comprehensive Coverage at no additional charge covering normal wear and tear, and accidental breakage
- Rights to download entitled software releases, patches, updates and support documentation.
- Rapid product repair turnaround
- Telephone and Email support
- Repairs done to original specifications
- Coverage for styluses, screen protectors, hand straps, and battery doors
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Repairs |
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For repair needs in the absence of a Service Plan, contact Motorola directly at 1-800-653-5350.
Standard Warranties:
- Serialized accessories: 90 days
- Un-serialized accessories: 30 days
- Scanners: one year
- Terminals: one year
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Returns |
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Within 30 days, contact BarcodeIO, direct.
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